Call Center Solution
Call Center Solution For Your Business
Get started in a few minutes, and scale as you wish! No more struggling with the shortcomings of traditional systems like EPABX.
Our services
Our Featured services
Multi-level IVR
Give your customers a seamless experience every time they call you. Personalize, customize, sound professional with our IVR solutions.
Auto Dialer
Our auto dialer software helps streamline your calling process. It removes the need for manual dialing, allowing agents to get more done in less time.
Automated Calls & SMS
You can make automated IVR calls to track marketing ROI, collect customer feedback, confirm COD orders, etc.
Call Tracking
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Call Recording
Track calls and measure their effectiveness at every point.
Simple IVR
You can setup a simple, yet professional IVR system without any technical assistance in less than 5 minutes.
How It Works
Guide your customers to resolve their queries faster.
Customer facing number
Have a single number that your customers can reach out to you on. This number needs to be easy to remember and used in all your collaterals
Customise The Call Flow In Clf Dashboard
Personalize the call flow and add call routing rules to ensure a seamless customer experience. Create an IVR greeting, add a voicemail option, set office hours, etc.
Route calls to the right agents
Once the call routing rules are set up, you can go ahead and publish the number on your website and marketing collateral. After this, your customers can start calling you for free – i.e the call charges will be borne by you and not your customers.
Toll Free Number Advantages
Better Brand Identity
A toll-free phone number is easy to remember and customers associate this number with your brand.
Enhanced Customer Experience
A toll-free phone number is easy to remember and customers associate this number with your brand.
Better Analysis
All your calls are tracked & recorded so you can analyse calling patterns and trends.
How it works
What is a Call Center Solution Software?
Enables businesses to carry out their customer communications (calls, SMS) over the internet, without the need for an on-prem PBX phone system. It is easier to set up and maintain, cost-efficient and gives businesses more control and visibility into their operations.You can use an 1800 toll-free telephone number to track marketing ROI. When you use these numbers on print and online ads, you can zero in on the ads that have worked.All your calls are tracked & recorded so you can analyse calling patterns and trends.
